Refund will be initiated once the items are picked by our courier partner and this will take 7-10 business days. The modes of refund get acted upon receipt of items back in our facility in mandated condition.
There are three modes of refund:
- Sheways Wallet – If you choose this option, the amount is added to your Sheways wallet immediately and can be used for seamless shopping.
- Back to Source – In this case, the money will be refunded to the payment mode that was used to place the order.
- Bank Account – In this case, the money will be refunded to the Bank Account for which we will collect details like Account holder’s name, Account number, Bank Name, Branch Name and IFSC code. It may take up to 7-10 business days to process the refund.
The value of the refunded amount will be equal to the final amount paid by you (after discounts) at the time of purchase. However, shipping charges are non-refundable and hence shall not be refunded.
In case of refund or credit being issued for other reasons, we will take minimum 7-10 days from the date of the receipt of request from the customer.
Prices of the products are inclusive of all taxes.